When we were given the go-ahead to invest in new floors, we did our homework by reviewing and selecting the product and manufacturer. Once we’d done that, the manufacturer recommended two installers – and we chose Central Flooring.
To give you some insight into how responsive Central are, we chose resin flooring in our corporate emerald green. We were also looking for a particular installation date – so, there were certain specifics. At the time, there was a manufacturing delay in sourcing the green resin, so Central found another company who could mix the colour. In the end the manufacturer came through so there wasn’t the need for the alternative option. But this demonstrated how proactive and willing the team are in delivering what they promise.
Their workmanship and customer service is excellent. They worked through some very testing technical issues with the product and came back to site three times. There are always problems in the real world – the Central team were focussed and supported us through to the end.
UK-NSI have strict health and safety procedures and a clean room environment. Central’s own health and safety was also very good. They had all the relevant safety documentation, including COSHH, risk assessments and method statements.
They also encouraged us to visit some of their clients who’d had similar floors installed, so we could see how hard-wearing they are – and to give us the opportunity to get first hand feedback – we valued that. The Central team do what they say they’re going to do. They’re very good resin floor installers and they’re competitive on price. We wouldn’t look to go anywhere else.